Fractional service
Month-to-Month Retainer
Fractional CCO | Retention Systems for Scaling SaaS
About this service
Best for Early to growth-stage companies needing senior leadership without full-time overhead. Scope may include: • Team management and coaching • KPI definition and performance management • Customer segmentation and staffing model design • Executive reporting and board-ready insights • Cross-functional alignment with Sales, Product, and Marketing • Hiring strategy and role definition
What’s included
- • Customer lifecycle and operating model design
- • KPI framework and executive reporting
- • Health scoring and CSP optimization (Gainsight, Planhat, HubSpot)
- • Team structure, hiring strategy, and coaching
- • Retention and engagement strategy
- • Cross-functional alignment with Sales, Product, and Marketing