Fractionals›Fractional CCO›Product Roadmap

Fractional CCO for Product Roadmap customer success

Get matched with experienced CCOs who specialize in product roadmap.

Knex connects you with vetted Fractional CCOs — experienced executives who provide customer experience and success strategy on a fractional basis. Get product roadmap expertise from a seasoned CCO who has done it before — without hiring full-time.

Why companies choose this

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Experienced CCO Leadership

Get customer experience and success strategy from executives who have led teams at scale. No learning curve — they hit the ground running.

2

Flexible Engagement

Engage your Fractional CCO on your terms — equity-based advisory, cash engagements, or both. Scale up or down as needs change.

3

Expert Product Roadmap

Define a strategic product roadmap aligned with business goals and customer needs.

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Vetted & Verified

Every Knex executive is thoroughly vetted for experience, track record, and culture fit. You only see the best.

5

Risk-Free Matching

Browse profiles, book free 30-minute consultations, and only engage when you've found the right fit.

How it works

1

Define what you need

Tell Knex where expert guidance could move the needle — customer experience and success strategy.

2

Get instant matches

See vetted CCOs who fit your goals. Each has proven experience, domain expertise, and testimonials vetted by Knex.

3

Book a free consult

Meet your top choices right from their profile. If it's not the right fit, you can revisit again anytime.

4

Engage with confidence

Simple, transparent equity and cash services for you to choose from. We handle contracting, payments, and compliance.

Why Companies Trust Knex

Every expert on Knex is carefully vetted to ensure you work with proven talent.

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Transparent pricing

You can book services straight from any Knex talent profile.

Free to Get Matched

Browse Fractional CCO profiles and book free consultations. No cost until you decide to engage.

Equity or Cash Engagements

Choose equity advisory ($499 activation) or cash engagements (transparent pricing on each profile).

Knex Handles the Details

We manage contracting, payments, compliance, and engagement logistics so you can focus on building.

Explore more

All Fractional CCO services → Product Roadmap with a Fractional Cpo → Product Roadmap with a VP Product → Product Roadmap with a Fractional Cto → Browse All Fractional Executives →
Fractional Leadership

About

At Knex, our mission to empower startups to scale faster by matching them with the right fractional executive at the right time.
Katie Murphy
Katie is the Founder & CEO. With 16 years of experience working with companies ranging from pre-revenue startups to Fortune 50 giants, Katie spent 8 years as a fractional executive before becoming a full-time entrepreneur. She has led exponential growth for startups like BrewDog USA, Singularity University, and ThriveDX, and is recognized as a thought leader on sustainable growth with features on Entrepreneur.com.

FAQs

Frequently asked questions about hiring a Fractional CCO for product roadmap.

What does a Fractional CCO do?

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A Fractional CCO is an experienced Chief Customer Officer who works with your company on a part-time or project basis. They provide customer experience and success strategy, bringing senior-level expertise without the full-time salary and benefits cost. This model is ideal for companies that need strategic CCO leadership but aren't ready for a full-time hire.

How much does a Fractional CCO cost?

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On Knex, you can engage a Fractional CCO through equity advisory ($499 activation fee) or cash engagements (rates vary by expert, visible on their profile with a 10% platform fee). Many companies start with a free 30-minute consultation to find the right fit.

When should I hire a Fractional CCO?

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Consider a Fractional CCO when you high churn rate and don't know why customers are leaving. Common triggers include high churn rate and don't know why customers are leaving and customer experience is inconsistent across touchpoints. A fractional model lets you get started immediately without a lengthy executive search.

What does a product roadmap engagement include?

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Define a strategic product roadmap aligned with business goals and customer needs. A Knex expert brings frameworks and experience from similar engagements, helping you move faster than building this capability internally. Our CCOs are specifically experienced in delivering this type of work.

How does Knex matching work?

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Tell us what you need, and our AI-powered matching engine surfaces the most relevant fractional executives from our vetted network. Browse profiles, book free 30-minute consultations, and engage only when you find the right fit.

What if the match isn't right?

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No obligation. Consultations are free, and you can meet multiple experts before deciding. If an engagement isn't working, you can adjust or end it — there are no long-term contracts.

How fast can I get started?

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Most companies are matched and having their first consultation within 48 hours. For urgent needs, same-day matching is often possible.