Fractional CCO for Performance Marketing customer success

Get matched with experienced CCOs who specialize in performance marketing.

Knex connects you with vetted Fractional CCOs — experienced executives who provide customer experience and success strategy on a fractional basis. Get performance marketing expertise from a seasoned CCO who has done it before — without hiring full-time.

Why companies choose this

1

Experienced CCO Leadership

Get customer experience and success strategy from executives who have led teams at scale. No learning curve — they hit the ground running.

2

Flexible Engagement

Engage your Fractional CCO on your terms — equity-based advisory, cash engagements, or both. Scale up or down as needs change.

3

Expert Performance Marketing

Optimize paid acquisition channels for maximum ROI across search, social, and display.

4

Vetted & Verified

Every Knex executive is thoroughly vetted for experience, track record, and culture fit. You only see the best.

5

Risk-Free Matching

Browse profiles, book free 30-minute consultations, and only engage when you've found the right fit.

How it works

1

Define what you need

Tell Knex where expert guidance could move the needle — customer experience and success strategy.

2

Get instant matches

See vetted CCOs who fit your goals. Each has proven experience, domain expertise, and testimonials vetted by Knex.

3

Book a free consult

Meet your top choices right from their profile. If it's not the right fit, you can revisit again anytime.

4

Engage with confidence

Simple, transparent equity and cash services for you to choose from. We handle contracting, payments, and compliance.

Why Companies Trust Knex

Every expert on Knex is carefully vetted to ensure you work with proven talent.

547
Total Experts Applied
143
With Verified Testimonials
26% of all experts
Talent must have a verified testimonial to be listed on Knex
View experts →
113
Knex Vetted Experts
21% of all experts
View experts →

Transparent pricing

You can book services straight from any Knex talent profile.

Free to Get Matched

Browse Fractional CCO profiles and book free consultations. No cost until you decide to engage.

Equity or Cash Engagements

Choose equity advisory ($499 activation) or cash engagements (transparent pricing on each profile).

Knex Handles the Details

We manage contracting, payments, compliance, and engagement logistics so you can focus on building.

Fractional Leadership

About

At Knex, our mission is to empower companies and independent professionals to build a better way to work — where the right expertise meets the right opportunity at the right time.
Katie Murphy
Katie is the Founder & CEO and a former fractional executive herself. She spent 8 years doing this work before building Knex, because she wished a platform like this had existed when she was doing it. Chasing contracts, chasing payments, figuring out pricing alone. She built Knex so that would not have to be everyone's story.

FAQs

Frequently asked questions about hiring a Fractional CCO for performance marketing.

What does a Fractional CCO do?

+
A Fractional CCO is an experienced Chief Customer Officer who works with your company on a part-time or project basis as an independent professional. They provide customer experience and success strategy, bringing senior-level expertise without the full-time salary and benefits cost. Companies hire a Fractional CCO when they need strategic CCO leadership quickly but are not ready for a full-time executive hire.

How do I hire a Fractional CCO for performance marketing?

+
To hire a Fractional CCO on Knex, describe your needs, review vetted profiles, and book free 30-minute consultations. You can engage through equity advisory ($499 activation) or cash services with transparent pricing on each profile. Matching typically starts within 48 hours, so you can move faster than a traditional executive search.

How much does a Fractional CCO cost?

+
On Knex, you can engage a Fractional CCO through equity advisory ($499 activation fee) or cash engagements (rates vary by expert and are visible on their profile, plus a 10% platform fee). Many companies start with a free consultation to confirm fit before committing budget.

When should I hire a Fractional CCO?

+
Consider a Fractional CCO when you high churn rate and don't know why customers are leaving. Common triggers include high churn rate and don't know why customers are leaving and customer experience is inconsistent across touchpoints. A fractional model lets you get senior CCO leadership immediately without a lengthy full-time search.

What does a performance marketing engagement include?

+
Optimize paid acquisition channels for maximum ROI across search, social, and display. A Knex independent professional brings frameworks and experience from similar engagements, helping you move faster than building this capability internally. Our CCOs are specifically experienced in delivering this type of work.

How does Knex matching work?

+
Tell us what you need, and our AI-powered matching engine surfaces the most relevant fractional executives and independent professionals from our vetted network. Browse profiles, book free 30-minute consultations, and engage only when you find the right fit.

What if the match isn't right?

+
There is no obligation. Consultations are free, and you can meet multiple experts before deciding. If an engagement isn't working, you can adjust or end it — there are no long-term contracts locking you in.

How fast can I get started with a fractional executive?

+
Most companies are matched and having their first consultation within 48 hours. For urgent needs, same-day matching is often possible so you can hire senior help without waiting months for a full-time search.