At ExtendMed, I'm building the operational backbone for a B2B healthtech platform powering compliant medical engagements for pharma and biotech. In this fractional Director of Operations role, I own process architecture, ticketing and cross-functional alignment, so client delivery scales without chaos, SLAs stick, and the team executes reliably while the founder focuses on growth and innovation.

At Arculen, I’m helping a fast-growing startup build the operational backbone powering the future of the nuclear industry. In this fractional leadership role, I partner directly with the founders to scale people, finance, and operational systems for a purpose-driven business shaping a critical sector of the global energy transition.

Supporting startups & scaleups on a fractional or project basis, delivering outcomes in: - Operational efficiency & P&L optimization - Scaling teams and international operation - AI-driven business transformation and automation strategy - Organizational design and change management

As COO with full P&L ownership, I was tasked with driving scalable growth in a competitive market. I implemented a disciplined, long-term financial strategy and transformed business operations, leading to multi-million-dollar revenue growth and a 65% boost in operational efficiency. - Boosted internal revenue by scaling operational efficiency (+65%) - Reduced attrition by 50% by rolling out strategic HR initiatives: clear career paths, comp reviews, flexible work, and better PTO - Migrated systems to a scalable infrastructure, increasing team output by 33% - Improved goal execution by 18% via a cross-functional OKR planning cadence aligning product, GTM, and operations - Maintained business continuity and stabilized operations during economic headwinds

As VP International, the goal was to capture the EMEA market for a global B2C marketplace. I was responsible for the complete go-to-market strategy and operational scale. I built and led a team of 50+ and executed strategic customer acquisition campaigns and localized operational processes, increasing EMEA revenue by over 540% - Managed a multi-million-dollar operating budget with a focus on efficient resource allocation and ROI - Built and led international teams (50+ people), enhancing collaboration and regional alignment - Improved supply chain and customer service performance through financial modeling and scalable processes - Introduced data-driven forecasting and cost-efficiency frameworks, significantly reducing operational waste - Successfully scaled international operations while adapting to regional market and cultural nuances

Translated desktop application into responsive for mobile and tablet version.

Awarded a development incentive to transition into Engineering, bridging business strategy and technical execution. - Partnered with senior leadership to align project requirements with business goals - Collaborated with developers to architect and build scalable solutions, accelerating delivery - Mentored a high-performing team of 7, fostering growth and technical excellence - Designed and developed a modern marketplace and search experience (Rails), improving usability for millions of designs

Joined an early-stage fabric e-commerce startup as one of the first employees, playing a key role in building operational foundations. - Established core processes across Factory Operations to support scale and efficiency - Led the renovation and relocation of office and manufacturing facilities (doubling footprint), ensuring business continuity for a 40-person team - Drove operational readiness in a fast-moving startup environment, minimizing disruption during major transitions