I currently lead AES’s global Data Science and AI organization, focusing on turning cutting-edge technology into real-world impact. I’ve built cross-functional teams to oversee data governance, AI strategy, and hybrid cloud architecture. One major challenge I tackled was optimizing solar site maintenance. By identifying inefficiencies due to panel soiling, I led a team to develop a satellite-based computer vision model that accurately predicts cleaning schedules—cutting monitoring costs by 85% and saving $60K per site. I also introduced a generative AI system that analyzes 100% of customer service interactions. This innovation replaced manual QA sampling, matched human-level performance, and transformed how we understand customer sentiment and improve service delivery.

For AES’s digital transformation, I led the architecture and deployment of our global AI and data lake initiatives—connecting teams, improving data access, and setting the stage for scalable analytics. I built and mentored a high-performing data science team that launched over 50 AI solutions across trading, operations, and supply chain, including models that boosted trading performance by 15%. Governance was key, so I established frameworks to ensure our AI tools were not only innovative but also secure and compliant across global markets.

My team and I develop customer facing dashboards, providing actionable operational and business intelligence, and embed advanced algorithms (AI) into Central Logic's software applications to optimize workflow and improve patient care.

I joined Cyient to lead predictive maintenance strategy for heavy equipment clients—delivering machine learning tools that reduced downtime, improved yield, and cut costs across operations. Building from the ground up, I led a global team that deployed solutions that improved uptime by 15% and reduced waste by 30%, helping manufacturers run smarter, not harder. Our impact was felt on the shop floor and the boardroom—linking data insights directly to operational gains.

I started with a challenge: improve customer experience through data. I designed a governance-driven CX analytics program that lifted satisfaction scores by 8% annually. My team developed a scalable IoT framework for HVAC sensor data, integrating third-party insights into real-time dashboards that enabled predictive maintenance and proactive service. This work laid the foundation for more innovative products and connected customer relationships across the enterprise, including a gamification platform to support commercialization of new product training for the sales force. Additionally, I brought the voice of the consumer to marketing decision-making around branding strategy, positioning, communication strategy, targeting, brand design, and innovation.

I consult for a variety of businesses in the Pacific Northwest and in the Greater Minneapolis-St Paul area. - Lead innovation research to drive growth on multiple lines of business (from comprehensive situation assessment, to concept positioning, flavor screen, concept/product validation, and packaging). - Conduct behavior-based targeting analysis for both brands that influenced their marketing strategies and integrated marketing plans and identified key barriers to usage that impacted their product strategies. - Consult with CPG companies on marketing projects focused on developing and improving consumer experiences. - Create, manage and execute marketing strategies and programs corresponding to overall marketing strategies. - Consult with companies on SEO and SEM marketing strategies that connect with consumers and resolve issues.

Market Research / Consumer Insights: -Developed, implemented and analyzed a community experience using SEO, SEM and online campaigns increasing growth 150% while reducing costs and streamlining procedures. -Managed and developed an internal community on politics with over 1 million active members. -Responsible for operations of survey services (EFM) managing implementation and client relationships. -Responsible for Marketing campaigns and analytics for various panel recruitment activities. -Developed new research initiatives for various products ranging from retail to pharmaceutical to get deeper consumer insights that influenced marketing strategies at Fortune 500 companies leading new advertising campaigns.

I do Consumer Insight research and Community Management for U30's clients. A whole lot of fun! -Led shopper insights by designing, conducting, analyzing, and then reporting on qualitative and quantitative research projects that influenced shopper marketing programs and contributed to sales growth in across a variety of retail sale categories. -Designing and managing proprietary consumer social communities (panels) used for market research purposes -Integrated various Social media channels (Facebook, Myspace, Twitter, etc.) into consumer insight research programs. -Managing and integrating syndicated data into various research projects to enhance customer understanding and business decisions.

I did a variety of things and really enjoyed the grass roots work at Qualtrics. I loved developing EFM/CRM solutions for clients and providing analysis for their projects. • Managed a team of researchers responsible for developing, implementing and analyzing Employee and Consumer Insights for Global 1000 Companies. • Designed, developed, implemented, and analyzed Employee and Consumer insight panels for Fortune 500 companies from groups as small as 50 to 500,000. • Conceptualized, developed, and managed a corporate survey software solution (EFM) used in Global 2000 companies (managed a team of 5 programmers). • Managed the research team responsible for full-service MR analysis projects including Conjoint, Concept-Tests, Segmentation, Branding & Consumer Satisfaction. • Designed, analyzed and developed reporting of survey and questionnaire data for Fortune 500 companies on wide range of HR & Market Research projects (Employee Pulse, Succession Planning, 360 Feedback, etc.). • Managed vendor relations and negotiated contacts.

The Internship was a blast! I learned alot and watched alot. Some of my activities were: •Co-Conceptualization of a succession planning database--Thomson Talent Management System-- to monitor, evaluate, and manage the talent in the organization across five different international business groups. •Developed an individual data analysis and data presentation tool for Thomson Talent Management System