Sarah Papoff
Testimonials
Services
Experience

Testimonials

Experience

Fractional executive and advisor to start-ups in Tech/Retail/Marketplace
Feb 2025 - Present
Company logo
CPOHQ + Knoetic AI
Member
Jan 2022 - Present
CPOHQ: the #1 place for Chief People Officers to learn from each other.
Company logo
Operators Guild
Member
Jan 2021 - Present
The Operators Guild is an independent, invitation-only group, home to the world’s top finance and operations (high growth and technology) leaders.
Company logo
Placer.ai
Vice President Corporate Strategy
Nov 2023 - May 2025
-Interim People Leadership -Corporate Strategy -Business Operations -Investor Relations -Churn reduction (via CS reinvention) -Strategic Procurement
Company logo
Glue
VP Operations (People Leader, G&A, Customer Service, Ops) and GM Marketplace (company acquired)
Jul 2022 - Sep 2023
Glue combines insights with actions to help leaders strengthen employee connections and retention. Vertically integrated, Glue helps leaders understand how your people are doing and act on it proactively. Broad business leadership role, leading both G&A as well as the Services business: -People/HR, Culture -Business Operations & Strategy -Marketplace business operations and delivery (closed services marketplace that complimented the core Saas offering) -Customer Support (across all business lines) -Internal communications -Legal
Company logo
Tundra.com
General Manager of Marketplace
May 2021 - Jun 2022
Launched revenue model and led sales team to monetize 10% of GMV on the marketplace.
Company logo
Tundra.com
Head of Supply
Oct 2019 - May 2021
Grew from 1,500 to >10,000 suppliers including partnerships with name brands like Mattel, Burt's Bees and Moleskine. Led business development, operations and support as well as coordination with product.
Company logo
Bain & Company
Associate Partner
Feb 2018 - Oct 2019
Company logo
Bain & Company
Manager
Feb 2015 - undefined NaN
Company logo
Bain & Company
Case Team Leader
Jan 2012 - Feb 2015
Company logo
Bain and Company
Senior Associate Consultant
Sep 2007 - Aug 2012
Company logo
Smarter Good, Inc.
Operations
Feb 2012 - Aug 2012
Smarter Good is a global services firm for social sector organizations, providing services designed to relieve nonprofit organizations of the functions that distract the team and take precious time away from impact-driving work. Worked with company over first 6-9 months of operations setting up back end data organization, work flow processes, and CRM configuration, for efficient and collaborative process among international team.
R
Rakoko
Co-founder
May 2011 - undefined NaN
A social web platform to find the friends and funds required for the party of your dreams. Founded while earning my MBA. Product wound down in 2012. •Led its customer-centric design process, which led us to redesign how online and offline interactions related to improve differentiation from alternates and help grow offline social interactions •Tested various revenue models with customers and partners (none deployed as platform wound down before first partner deal launched) •Led partnership planning, including early conversations with several CPG companies