Founder of Fennec Design Studio, a boutique consultancy focused on experience-led digital transformation for high-growth organizations. Conduct platform audits, stakeholder alignment workshops, and system redesigns to increase usability, adoption, and operational efficiency. Specialists in unifying product, marketing, and data systems for scalable growth.

New England area channel leader for Fractionals United.

Mentor climate tech startups in the areas of user research and product design & development.

Product and UX design subject matter expert serving as coach and mentor to adult learners pursuing a career in UX design.

Led global UX and digital transformation initiatives across Salesforce, AI, and cloud platforms for Fortune 500 clients. - Conducted five design thinking workshops and crafted 200+ screens to consolidate case management technology, delivering a 2,000% reduction in case creation time. - Co-created a fintech Co-Innovation platform that slashed product launch time from 24 months to 1 week. - Designed and executed a marketing campaign raising response rates by 7,100% and reducing time to market by 200%, achieving ROI in 3 weeks. - Developed over 20 wireframes and high-fidelity mockups supporting a migration to Salesforce Experience Cloud, modernizing user experience for distributors, partners, and users. - Facilitated persona development workshops and designed unified sitemaps aligning user needs with business goals. - Spearheaded the design and deployment of a shipping dashboard accelerating SMB operations. Streamlined marketing frameworks to bypass delays and ensure rapid iteration in stakeholder feedback.

Led UX design and product strategy for 20+ software products focused on AI-powered and data-driven solutions, improving user efficiency and firm revenue. - Redesigned SmartBanking.AI, delivering UI/UX improvements that consolidated workflows and reduced clicks by 75% for 1,000 daily users across 4 banks. - Transformed Lighthouse.AI into a seamless, user-friendly checkout platform used by 4,000 daily users, shifting focus from data repository to engaging experience. - Managed multi-stakeholder projects enhancing AI and internal tools like DEEP.AI and BCG’s design platform with 13k+ users. - Led usability testing and rapid prototyping that improved ARR and increased adoption of scalable design systems. - Collaborated closely with partners and stakeholders to align technical vision with strategic business goals.

- Manage UX research and design projects through qualitative and quantitative data collection/synthesis, wireframing, low/hi-fi design wireframes and prototypes - Facilitate cross-functional technology and technical marketing projects with senior partners and directors within co-located and global remote teams using agile methodologies in a “fail fast, learn, and iterate” environment - Collaborate with internal IT/Security, Operations, Legal, Procurement, and Marketing, among others, and external creative/technology/development agencies through design, content, web, and technical development projects - Managed the commercial content marketing pipeline averaging 150 pages per year created from business management consulting cases - Supported the business intelligence architect, senior level stakeholders and consulting practice areas during the development and deployment of a global self-service marketing analytics tool

Managed a 15-member team supporting 250+ attorneys, producing high-quality legal documents and improving operational efficiency. Increased support ratio from 1:13 to 1:17 and reduced operating costs by approximately $500,000. Pioneered document automation processes, significantly enhancing productivity and accuracy across multiple practice areas.

Analyzed employees' personal investment accounts for suspicious securities trading against the firm's current, past, and potential investment opportunities.

• The Actors Studio - Lifetime member • “Ed”- NBC • “Return to Sleepaway Camp” – DVD • Several New York City and regional theater credits

Uncovers hidden barriers between products and users, turns insights into strategic actions to accelerate growth.