Rising Tide Cooperative is a management consultancy firm with over 50 years of combined industry experience in guiding organizations through change: maturing from start up to scale up to enterprise, digital and AI transformation, and skills transformation (just to name a few!). We are firm believers in data, and its power to guide decisions, spearhead innovation, and create lasting change. We are dedicated to advising forward-thinking leaders, helping them build future-ready strategies and make sound business decisions that positively impact their workforce, their customers, and their financial growth. A rising tide truly lifts all boats. Helping organizations through critical transformations, including: - The evolution to becoming a skills-based organization - Executive AI strategy planning - Maturing from startup to scale up - New product launches and GTM coordination - Entering new markets - Product leadership: driving innovation, team structure, process improvement, and establishing operations Engage with us through consulting, workshops, advisory, and coaching.

Lotus Transformation Group helps SMBs and B2B SaaS startups grow through scale up. With expertise in operations and customer experience, I help founders focus on what they do best: growing the product and revenue. As you gain customers, I handle everything post-sale so the company can scale with your vision. * Helped establish onboarding and customer management for a scaling SaaS startup * Creating repeatable customer touchpoints and feedback loops for a just-launched SaaS startup

At Untethrd Education, we make training your gateway to new possibilities! Our sessions are all about tapping into your creativity, solving problems in fresh ways, and making work actually work. Participants are untethered from traditional thinking, free to explore, innovate, and design bold solutions. Led by experienced professionals from diverse industries, our training blends cutting-edge tools like AI with practical strategies, helping you rethink, reinvent, and thrive in today’s fast-evolving landscape.

Passionate about transforming customer experiences into strategic advantages, I champion smarter, data-driven CX operations that empower companies to truly prioritize their customers. As a Customer-Centricity Ambassador, I advocate for leveraging advanced insights and AI-powered solutions to drive impactful decisions, reduce churn, and amplify the voice of the customer. By putting actionable data at the heart of strategy, I help organizations align their efforts with what matters most to their audience. Together, we’re redefining customer-centricity and building a future where the customer inspires every decision.

The future is skills, but the journey needs to change. Just as Amazon, Uber, and Challenger Banks have transformed their industries, we challenge the status quo in consulting. Traditional firms, with their costly top-down approaches, fail to meet today’s dynamic business needs. We engage directly and deeply, delivering real value where it counts. We're here to revolutionize the market with a straightforward, innovative, and brutally honest approach to advisory and consulting services. We promise to deliver double the value in half the time and at a fraction of the cost—and we'll enjoy the journey together by having some fun! Our vision is to maximize the potential of millions of workers worldwide by shining a light on their skills and capabilities, and simplifying the complex world of skills & skills technology. Confused about this market? We have been too, let’s seek clarity. Together. As an HR Transformation Advisory specializing in Skills Transformations, we recognize that the Skills Technology market is overcrowded and confusing. With each vendor—from Talent Acquisition to Talent Management and Talent Development—presenting differing messages, the landscape is muddled, and this is a challenge that needs addressing.

Degreed connects learning and career growth to business opportunities through one single, fluid skill-development experience, so your organization and your people are always ready to clear the next big obstacle. Elevated to VP role to drive transformative change and maximize organizational impact. • Achieved 100% roadmap adherence, bolstering client trust and satisfaction. • Spearheaded the scaling and enhancement of feedback, localization, and innovation processes. • Successfully launched prototypes for scaled nudging technology and AI assistants. • Spokesperson for Degreed's Innovation at marquee events: Degreed LENS and Degreed Vision • Co-founded and co-chaired the Culture and Gender BRGs, fostering an inclusive organizational culture. - Managed a P&L ownership of $1.8 million. - Enhanced process effectiveness from 83% to a perfect 100%.

Connector between clients and Degreed, and among Degreed teams, by socializing and operationalizing the product roadmap and strategy and empowering clients and client-facing teams to execute decisively to deliver the most important results. • Orchestrated seamless collaboration between clients and internal teams by operationalizing product roadmap and strategy. • Established a robust product enablement team and led cross-functional enablement efforts. • Ensured consistency in product release timing and communication, enhancing stakeholder alignment. • Led initiatives to update and align accessibility standards, promoting inclusivity across products. - Championed innovative products with over $1.5 million in impact.

Promoted to this position to lead a team of Client Engagement Partners who partner with Mid-Market organizations to drive value with Degreed. • Led a team of Client Engagement Partners, driving value for mid-market organizations. • Pioneered implementation success standards for the mid-market client segment. • Championed a strategic project introducing skill measurement to the market, subsequently leading client rollout of related products. • Established a strong presence as a published author and industry speaker, representing the organization in webinars and conferences. - Drove customer expansion by $5 million.

Promoted to this role based on success in leading large, complex global enterprise clients to success, and demonstrated leadership of the Client Engagement team.

Led and developed innovative learning solutions and strategies that drive impact within the client organization from post sales to launch and measurable success. Partnered with clients to consult, plan and deliver the optimal user experience in Degreed. • Launched one of the first, and many subsequent international clients, including the first in Asia, Europe, and Africa. Met global standards for privacy and exceeded cultural expectations. • Established and governed process improvement within the team to ensure consistency where necessary and to allow for customization as appropriate. • Delivered consistently strong results with clients at launch and beyond. • Customer Advocate of the Year for 2017

One of the nation’s largest health benefit companies. • Pioneered an integrated learning roadmap encompassing year 1 plan, year 3 strategy, and year 5 vision, integrating social learning, mobile learning, gamification, and emerging technology trends. • Successfully managed solutions through the product lifecycle, delivering prototype solutions resulting in significant reductions in content development effort and absenteeism, along with improved learner assessment scores. • Established an innovation framework, governance, and metrics, enabling the delivery of products two times faster than the enterprise team. • Expanded function to 40+ people as well as introduced first content curation and performance support positions, filling nine roles across these teams to enhance learning and performance outcomes. • Conducted monthly reverse mentoring sessions with the Chief Learning Officer to foster knowledge exchange and drive innovation.

• Led the introduction of a new learning management system, earning a Gold Brandon Hall Excellence in Learning award, and achieving significant course registrations and completions per month. • Launched a department collaboration community, earning a Bronze Brandon Hall Excellence in Learning award, with high readership and contribution rates, fostering a culture of collaboration and knowledge sharing. • Implemented a collaborative recognition program, driving high associate engagement and participation. • Expanded team size by over 100% within two years, enhancing services, support, and consistency to business partners. • Optimized Content Management System, leading to improved efficiency and effectiveness across development and maintenance processes.

International financial conglomerate with operations in consumer, corporate, and investment banking and insurance. • Spearheaded the implementation of a Virtual Learning Environment (VLE), increasing learner productivity by 15% and driving significant improvements to learning outcomes. • Led the development and execution of 27 formal research papers, with 41% tested as Proofs of Concept and 27% resulting in completed projects, showcasing a commitment to driving innovation and continuous improvement. • Achieved a 10% reduction in costs related to conference calls used for key learning initiatives, demonstrating strategic cost-saving measures while maintaining high-quality learning experiences. • Established an enterprise collaborative community for learning professionals, fostering knowledge sharing and collaboration, with initial growth rates exceeding internal and enterprise-wide expectations.

• Enhanced project completion rate by 90% by elevating the project management competency of the team, driving efficiency and effectiveness in project delivery. • Expertly managed the governance process for the enterprise SharePoint portal, resulting in cost savings and increased collaboration among project teams. • Achieved 100% satisfaction among partners through the establishment of a quarterly survey, highlighting a commitment to stakeholder engagement and satisfaction.

• Developed standards for requests and fulfillment processes, establishing a detailed strategy around tool selection for online training development, resulting in equitable and accountable employee evaluations.