Led the development and implementation of AI-powered automation and CRM solutions for small businesses, consultants, and high-growth service providers. Worked with real estate brokerages, wellness brands, and e-commerce teams to streamline workflows, improve follow-up, and scale operations. Built and customized CRM and automation systems using Revitup for various client and verticals. Designed lead capture, sales pipelines, AI chatbot integrations, and automated follow-up sequences. Created SOPs and documentation for onboarding, sales, fulfillment, and customer retention. Advised founders and operators on consolidating tech stacks, launching offers, and reducing operational drag. Provided hands-on training, consulting, and ongoing support for successful adoption and scale.

Supported onboarding, training, and implementation for hundreds of Go High Level accounts across white-label agencies. Focused on optimizing customer journeys, workflow automations, and system efficiency. Onboarded 250+ agency clients and end users with a focus on seamless setup, AI usage, and workflow customization. Delivered technical training and customer success support for marketing automation, CRM strategy, and voice/chat AI. Consulted on use cases for agencies serving coaches, realtors, home services, and healthcare practices. Standardized CRM builds to accelerate agency client results and retention.

Founded and scaled a vertically integrated eCommerce and B2B food brand from the ground up. Built a portfolio of over 200 private-label products and distributed 500+ SKUs without external funding—bootstrapped entirely through reinvested profits. Leadership & Strategy: Drove company vision, growth strategy, and all core operations—from warehouse and logistics to marketing and product development. Achieved multi-seven-figure revenue, built a customer base of 35K+ retail and 1K+ wholesale buyers. Led cross-functional teams, hiring and training employees. Technology & Systems: Developed full-stack eCommerce infrastructure (PHP, Java, SQL), managing all internal systems: ERP, inventory, QuickBooks integration, and fulfillment workflows. Designed and implemented scalable backend order management systems, cloud backup, and disaster recovery protocols. Managed product data systems, shipping software, and customer records across platforms including Amazon, affiliate systems, and social media. Marketing & Sales Enablement: Led strategic email, influencer, and word-of-mouth marketing campaigns that consistently drove online sales. Directed all package and brand design, working hands-on with content, label compliance, and promotional strategy. Created direct-to-consumer and wholesale campaigns with partners and affiliates to boost reach and LTV. Operational Excellence: Built and documented SOPs for every function: inventory, accounting, HR, compliance, customer service, and logistics. Oversaw certified organic and specialty food compliance in a regulated production environment. Managed procurement, forecasting, and cash flow with meticulous attention to financial controls.

Founded and built a certified organic commercial food production kitchen, later expanded into a cafe and marketplace offering plant-based meals and smoothies. Developed the original business concept, secured funding, oversaw site buildout, and sourced equipment and vendors. Created and maintained compliance documentation for organic certification and food safety standards. Managed hiring, staffing, training, and day-to-day operations. Designed menus and systems for production, inventory, and customer service. Transitioned business into “Superfoods On Main,” a community-focused cafe and retail space. Led marketing, brand identity, and customer engagement strategy. Sold business interest in 2018 after building a strong local brand and operational infrastructure.

Led full stack development projects for large-scale B2B logistics and behavioral health systems. Contributed to the creation of an enterprise freight quoting and logistics platform used by companies such as Cardinal Health and JB Hunt. Developed and managed core data components to separate the UI from backend systems, improving code maintainability and scalability. Designed and implemented COM+ components and backend architecture using Visual Basic, SQL Server, Java, and XML Conducted database administration, performance tuning, and system optimization for high-availability platforms Supported legacy system transitions and multi-location software rollouts Collaborated cross-functionally across engineering and business teams to deliver outcomes in logistics and healthcare Utilized Visual Basic, .NET, Java, SQL, FoxPro, HTML, and other web technologies in daily development Magellan Health/ Proactis/ Keane