Jeff Robinson
Testimonials
Services
Experience

Testimonials

Experience

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SWS Growth Services
Founder & Fractional Sales / Growth / Strategy Executive
Mar 2019 - Present
Provide sales ownership, revenue strategy, and go-to-market leadership for SaaS and AI-driven organizations. Act as a fractional executive, embedded operator, and strategic advisor to build scalable growth systems, align product and market, and drive repeatable revenue performance. Connect strategy, execution, and analytics to turn ideas into predictable, investible businesses. SME and podcast guest on AL/ML applications. Key Achievements & Impact Scaled portfolio revenue from $25K to $500K (4,933% growth) in < 12 months by developing pilot-first commercialization models and building strategic partnerships that accelerated adoption and ARR. Designed and implemented go-to-market systems that enabled early-stage ventures to achieve consistent, data-driven growth. Launched a $5M SaaS platform from concept to commercialization, building complete sales, onboarding, and compliance operations from the ground up. Negotiated multimillion-dollar co-development and channel partnerships, expanding market reach and creating recurring revenue streams. Built KPI dashboards and CRM architectures (Salesforce/HubSpot) to improve visibility, forecasting accuracy, and strategic decision-making. Defined ICP, segmentation, and sales frameworks that reduced friction, improved velocity, and increased conversion rates. Generated $2.3M+ in first-year portfolio revenue through structured experimentation, rapid iteration, and scalable GTM systems. Advised 30+ startups and scale-ups on pricing, packaging, fundraising readiness, and product-market fit across multiple verticals. Authored 45+ publications establishing thought leadership in growth strategy, product commercialization, and operational transformation. Implemented forecasting, cadence, and automation systems that improved accountability and accelerated time-to-execution. Led cross-functional teams from 2 to 70+ across product, marketing, and operations to execute growth initiatives with measurable ROI. Reduced operational costs by 200% while increasing lead velocity and conversion through process optimization and automation. Core Competencies GTM Leadership · Commercial Strategy · SaaS/AI Growth · Regulated Market Entry · Revenue Forecasting · Strategic Partnerships · Product-Market Fit · C-Suite Advisory · Contract Negotiation · Fundraising Support · CRM Systems · Operations & KPI Design · Channel Development · Pilot-to-Scale Execution · Change Management
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Senior Wellness Solutions LLC
Founder & Principal | CEO
Mar 2019 - Present
Built a consulting and innovation practice focused on integrating technology, wellness, and care to improve outcomes for seniors. Designed and commercialized digital health, IoT, and telehealth solutions while leading strategic partnerships and product development across healthcare and senior living sectors. Key Achievements & Impact Engineered a ~4,900% increase in revenue (2020–2022), scaling from ~$25K to ~$500K through targeted telehealth and wellness initiatives tailored to aging populations. Led a multimillion-dollar telehealth SaaS project combining at-home lab testing with digital care platforms to expand access and continuity of care for seniors. Secured a strategic hardware collaboration to co-develop an IoT-enabled wellness monitoring system providing predictive health insights and real-time care alerts. Directed multi-channel digital marketing campaigns (SEO, content, direct outreach) that increased caregiver, provider, and senior-living engagement by over 10,000%. Managed end-to-end business operations, including financial forecasting, roadmap development, and team growth, with a focus on human-centered design for older adults. Core Competencies Go-to-Market Strategy · Product Commercialization · Business Development · Strategic Partnerships · SaaS · Telehealth · IoT Systems · Revenue Growth · Market Expansion · Forecasting · Product Management · Change Management · C-Suite Advisory · CRM Systems · Marketing Strategy · Operations Leadership · Digital Health · AgeTech
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RobotLAB (via SWS Consulting)
Fractional Business Development & GTM Consultant
Jul 2025 - Present
Engaged by the new owner/operator of RobotLAB North Florida to consult on market entry into senior living, a sector with no prior penetration. Scope includes shaping positioning, building awareness, and guiding early-stage traction strategies. Key Achievements & Impact Designed the initial market-entry framework for introducing robotics and AI solutions into new sectors with zero prior footprint. Advised on value articulation and positioning for executive decision-makers, focusing on operational efficiency, engagement, and workforce enablement. Developed outreach and awareness strategies, including conference visibility, pilot introductions, and channel activation, to accelerate early adoption. Provided executive-level guidance on GTM design, adoption pathways, and strategic partnerships in complex, compliance-driven environments. Established the foundation for traction in new markets, equipping leadership with commercialization and partnership playbooks for sustainable growth. Core Competencies Contract Negotiation · Negotiation · C-Suite Selling · Business Development · Advisory Boards · Consulting · Generative AI · Account Management · SaaS · Operational Planning · Business-to-Business (B2B) · Outside Sales · New Market Growth · Strategic Consulting · Consultative Selling · Sales · Enterprise Software
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MemoMate (via SWS Consulting)
Fractional Head of Growth, Sales & Revenue Operations
Apr 2025 - Jul 2025
Served as a fractional executive responsible for building the commercial foundation of an AI-powered productivity and engagement platform. Oversaw go-to-market strategy, revenue operations, and enterprise adoption systems to position the product as a scalable solution for efficiency and workforce enablement. Key Achievements and Impact Defined and executed the 0 → 1 go-to-market and product strategy, repositioning the platform from a tactical tool to an integrated engagement and intelligence solution. Built a $7.1 M ARR pipeline in 90 days, securing more than 10 enterprise pilots, including multiple paid engagements. Designed onboarding and adoption frameworks that reduced time-to-value by 20 percent and increased utilization by 25 percent, improving NRR and cost-to-serve. Implemented lead segmentation, scoring, and standardized stage-exit criteria, boosting forecast accuracy and sales discipline. Partnered with product and customer success to prioritize roadmap initiatives that reduced friction and accelerated expansion. Directed cross-functional enablement initiatives, producing playbooks, demo flows, and inspection standards that strengthened accountability and consistency across teams. Authored strategic messaging frameworks, ROI models, and executive briefs that aligned stakeholders and demonstrated measurable business outcomes. Core Competencies Go-to-Market Leadership · SaaS and AI Commercialization · Revenue Operations · Product-Led Growth · Strategic Partnerships · Forecasting and Pipeline Design · Customer Onboarding · Sales Enablement · CRM Optimization · Value-Based Selling · Market Expansion · Cross-Functional Leadership · Operational Excellence
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Xen.AI (via SWS Consulting)
Fractional Chief Growth Officer | GTM Executive
Feb 2024 - Dec 2024
Led growth, go-to-market strategy, and product–market alignment for an AI-powered SaaS platform serving enterprise and compliance-driven markets. Scoped, launched, and scaled sales, revenue operations, and positioning initiatives to accelerate adoption, improve predictability, and achieve enterprise readiness. Key Achievements & Impact Expanded top-of-funnel from 500 to 12,000+ qualified prospects (2,400% increase) through CRM optimization, advanced segmentation, and multi-channel outbound programs. Built a $12M ARR pipeline, closing six-figure SaaS deals across finance, legal, healthcare, and industrial sectors. Improved demo-to-pilot conversion by 35% through redesigned demo flow, objection-handling frameworks, and buyer-journey alignment. Reduced sales-cycle time by 40% using compliance-driven messaging and structured qualification processes. Scaled the organization from 2 to 20+ team members, integrating sales, marketing, and product functions under a unified GTM framework. Managed business development/sales team directly and product team indirectly. Designed onboarding and adoption systems that reduced time-to-value by 20% and increased utilization by 25%. Created GTM playbooks, enablement content, and value-engineering tools that standardized readiness, improved forecasting, and drove predictable growth. Introduced Intelligent Document Processing (IDP) and NLP/OCR-based automation to enhance workflow efficiency and compliance assurance. Authored strategic white papers and briefs on enterprise AI adoption, establishing bootstrapped startup as a thought leader in applied AI transformation. Core Competencies Go-to-Market Leadership · SaaS and AI Commercialization · Revenue Operations · Intelligent Automation (IDP/NLP/OCR) · Product-Market Fit · Strategic Partnerships · Forecasting & Pipeline Design · Sales Enablement · CRM Optimization · Market Expansion · Value-Based Selling · Leadership Development · Operational Excellence
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GN ReSound
Regional Sales Manager - Commercial
Dec 2022 - Feb 2024
Recruited to lead the turnaround of an underperforming U.S. region for a global technology organization. Directed sales, customer success, and technical enablement teams managing more than 500 enterprise accounts. Focused on driving adoption, revenue growth, and operational discipline across multi-channel and multi-vertical operations. Key Achievements & Impact Transformed regional performance from bottom-third to top 10% nationally within 12 months; awarded Commercial Region of the Year for revenue and execution excellence. Exceeded goals by achieving 171% of annual target, delivering $3.5M+ in YoY revenue growth and a 22% increase in unit sales. Built and executed territory and pipeline frameworks that improved forecast accuracy by 30% and reduced pipeline waste by 40%. Instituted disciplined CRM governance that cut duplicate and unqualified deals by 35% and achieved 90%+ forecast accuracy within a 90-day window. Negotiated pricing, rebate, and bundling programs that secured multi-site commitments and increased product adoption by 25%. Directed customer success and retention programs that reduced churn by 20% and improved conversion by 22%. Secured $500K+ in client development funding, enabling partner expansion and reinforcing regional leadership. Scaled and led cross-functional regional teams, implementing dashboards and inspection standards that increased accountability and execution consistency. Core Competencies Sales Leadership · Revenue Growth Strategy · Channel Development · Enterprise Account Management · Forecasting & Pipeline Optimization · CRM & Salesforce Governance · Negotiation & Pricing Strategy · Sales Enablement · Customer Retention · Team Development · Performance Coaching · Strategic Partnerships · Operational Excellence
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Clocr [my-Legacy.ai] (via SWS Consulting)
Fractional GTM, Partnerships, Business Development Consultant
Mar 2020 - Nov 2022
Advised an AI-powered digital platform on product positioning, go-to-market strategy, and enterprise adoption across regulated and compliance-driven markets. Focused on aligning product capabilities with market demand and building scalable, compliant commercialization systems. Key Achievements & Impact Developed a comprehensive go-to-market and value-positioning framework that enabled adoption across legal, financial, and enterprise verticals. Increased activation by 25% and reduced churn by 15% through optimized onboarding workflows and improved customer experience. Built strategic partnerships with professional networks and enterprise partners, driving early market traction and brand credibility. Conducted voice-of-customer research to prioritize roadmap features, remove friction in the user journey, and improve platform usability. Advised on pricing, packaging, and compliance frameworks (HIPAA, GDPR, CCPA) to ensure enterprise readiness and data integrity. Authored enablement and thought-leadership content to support investor relations and market education on AI adoption and digital transformation. Core Competencies Go-to-Market Strategy · SaaS Commercialization · AI Product Positioning · Strategic Partnerships · Compliance & Risk Alignment · Voice of Customer Research · Revenue Growth · Customer Retention · Data Privacy Strategy · Product-Market Fit · Enterprise Enablement · Market Expansion
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Zanthion
Chief Operating Officer / VP of Sales & Revenue
Mar 2019 - Jul 2020
Recruited as the first executive operator to relaunch an AI-driven SaaS and IoT company focused on predictive analytics, safety intelligence, and enterprise compliance. Held full P&L accountability prior to CFO hire and led go-to-market execution, revenue, operations, product, and customer success to achieve commercial viability within the first year. Key Achievements & Impact Relaunched company operations and go-to-market, transforming the business from zero revenue to $650K in 12 months and building a scalable recurring-revenue model. Reduced cost of goods by 200%+ through global sourcing, vendor negotiation, and operational optimization, improving margins and cash flow. Expanded organization from 2 to 12 employees, hiring key executives and establishing company-wide operating policies and performance systems. Built end-to-end supply chain, inventory, and fulfillment operations, achieving 100% on-time delivery and top-tier customer satisfaction. Launched a predictive SaaS and IoT platform recognized as a Top 10 Technology Solution Provider for innovation and measurable business impact. Directed development of smart wearables and analytics dashboards integrating edge computing, RabbitMQ messaging, and containerized architecture for enterprise-grade reliability. Established pricing and discount guardrails that protected contribution margin and improved unit economics. Implemented new CRM, onboarding, and customer success systems that reduced ramp time and increased retention. Conducted voice-of-customer research to guide UX, product roadmap, and enterprise feature prioritization. Led brand visibility and marketing initiatives that grew digital reach over 10,000% and secured national media coverage. Core Competencies Operational Leadership · Go-to-Market Strategy · SaaS and IoT Commercialization · Revenue Growth · Forecasting and Profitability · Strategic Sourcing · Product Development · Predictive Analytics · Supply Chain Management · CRM and Onboarding Systems · Process Optimization · Cross-Functional Leadership · Change Management · Data-Driven Execution
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CarePredict, Inc
Founding Senior Director of Sales, Growth & Revenue Operations
Nov 2017 - Mar 2019
Served as the founding commercial leader responsible for building the go-to-market, sales operations, and enterprise adoption framework for a predictive analytics SaaS company. Balanced deal execution with organizational design, creating repeatable systems that scaled growth across regulated and data-intensive markets. Key Achievements & Impact Built the 0 → 1 commercialization engine, scaling the pipeline from <$500K to $27M (5,400% growth) in 18 months and closing multiple multimillion-dollar SaaS contracts. Delivered $1M+ in first-year ARR and negotiated a $1.6M+ enterprise agreement, setting precedent for national multi-site expansion. Reduced sales cycle length by 40% through standardized playbooks, forecast cadences, and CRM-driven KPI visibility. Partnered with Product to integrate voice-of-customer insights into the roadmap, reducing onboarding time 35%, increasing adoption 25%, and lifting renewals 20%. Built sales enablement and training systems to improve readiness, inspection discipline, and forecasting accuracy across the organization. Directed cross-functional GTM execution across Sales, Product, Marketing, and Customer Success to align strategy with measurable outcomes. Core Competencies Go-to-Market Leadership · SaaS Commercialization · Sales Enablement · Predictive Analytics · Revenue Growth · Enterprise Sales · Forecasting & Pipeline Design · Strategic Partnerships · CRM Optimization · Product-Market Alignment · Customer Retention · Cross-Functional Leadership
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ChemDAQ, Inc.
National / Global Sales Director
Nov 2015 - Jul 2017
Directed global sales operations and market expansion for a leader in gas monitoring and compliance technology serving healthcare, life sciences, and industrial safety sectors. Balanced revenue ownership with strategic market development, operational optimization, and team leadership across international regions. Key Achievements & Impact Expanded U.S. and international footprint, growing enterprise pipeline 300% in 24 months and securing new distribution partners across multiple sectors. Closed $10M+ in multi-year SaaS and hardware contracts, driving consistent double-digit growth and new-market penetration. Delivered 25% YoY revenue growth in 2016 and forecasted 55%+ growth for 2017 through optimized segmentation and sales operations. Increased industrial close rates to 86% while reducing sales cycle time by 50%, improving predictability and operational efficiency. Built and led a high-performing global team of 70+ sales professionals, including regional managers, inside sales, and 20 international distributors. Implemented Salesforce dashboards and forecasting systems that improved visibility into unit economics, margins, and deal performance. Designed training and customer success programs that increased retention 55% and reduced escalations 40%, strengthening client relationships. Launched incentive and commission structures that improved sales performance 25% YoY and enhanced team retention. Core Competencies Global Sales Leadership · Commercial Strategy · SaaS and Hardware Sales · Channel Development · Go-to-Market Execution · Revenue Forecasting · Industrial Technology · Customer Success · CRM Optimization · Pipeline Management · Sales Enablement · Cross-Functional Leadership