Testimonials

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Erin Corrigan consistently impressed me with her strategic thinking, creativity, and ability to execute complex initiatives. She has a deep understanding of the customer journey, an instinctive feel f...

- Carolyn Cullers Butler

Brand Strategy | Marketing Consultant

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Erin’s greatest asset is her ability to work and network with others. Erin led the development of our first Rewards Program. Erin’s ability to analyze complex problems led to solid innovative solution...

- Lianne McGlade

Director, Customer Service

Donatos Pizza

Senior Colleague

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Over the past couple of decades I have had the honor to work with Erin on a half dozen projects in Columbus and beyond. She has been a trusted advisor throughout multiple careers because she understan...

- Wolf Starr

Amateur Economist // Professional VC // Dyslexic

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Erin is a bright, thoughtful, and skilled digital thought leader. Erin consistently demonstrated innovative and creative problem-solving for many e-commerce, loyalty, branding and technology topics. I...

- Matthew Coy

Executive Technology Leader

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Experience

Lee's Famous Recipe Chicken

Director, Owned Digital Channels

Aug 2026 - Present

Donatos Pizza

Director, Digital Marketing — CRM, Loyalty & Digital Customer Experience

Jun 2015 - Apr 2026

Company Stage: Growth Stage (2015-2026) Built an award-winning loyalty program recognized as Newsweek's America's Best Loyalty Programs 2024 #1 Pizza Chain Rewards Program and recipient of a Loyalty360 Awards 2023 Gold Award for Loyalty Strategy. Increased Rewards participation to more than 50% of customers—well above the 30% industry benchmark—and grew member annual spending to 118% more than non-members. Drove measurable customer retention, loyalty, and revenue growth by transforming digital customer engagement across CRM, ecommerce, and loyalty.

Del Taco

Loyalty Consultant

Jun 2025 - Sep 2025

Company Stage: Growth Stage (2025) Identified 9 key areas of improvement and opportunity for marketing leadership through comprehensive audit of customer acquisition and retention marketing. Provided interim leadership for loyalty and CRM operations during a period of significant team capacity constraints, ensuring continuity of customer engagement programs and revenue-driving initiatives.

JPMorgan Chase

UX Design Lead

Jul 2011 - Jul 2015

Company Stage: Growth Stage (2011-2015) Improved usability and accessibility for enterprise platforms supporting 250K+ users.