Brought on board by executive leadership to lead client success, strategic partnerships, and revenue growth in the pharmacy benefit and healthcare space, working closely with PBMs, health plans, and pharmacies to optimize solutions. As a trusted advisor, I drive expansion strategies, customer retention, and identify high-value opportunities that improve both business performance and member or client outcomes. ☑ Manage relationships with 20+ PBMs and healthcare clients, serving 50M+ lives. ☑ Secured 10 new PBM and pharmacy contracts, as well as 3 additional large PBMs, Health Plans, and Pharmacies; Driving growth in 2024 from 5M to 50M covered lives. ☑ Recognized trusted resource for problem-solving, industry insights, and strategic growth, consistently exceeding performance targets, strengthening client trust and market presence. ✨https://rxpartner.com/ Healthcare IT network marketplace.

Recruited through industry reputation for a newly created role, started the Southeast U.S. and led market expansion for this Italy-based water filtration manufacturer, focusing on strategic account growth, client retention, and market development. Here I developed key partnerships and high-impact client engagement strategies, implementing customized business plans. ☑ Exceeded revenue targets by 150%, generating $1M in quarterly sales through strategic account management. ☑ Advocated for critical infrastructure improvements, including NSF certification and packaging standards, to enhance product viability.

Hired as an independent consultant to help small and mid-sized businesses build operational infrastructure, scale revenue, and modernize core business functions, I led transformation efforts across multiple industries, including service-based businesses, including creating budgets, P&L statements, reporting systems, and business reviews. ☑ Drove 43% revenue growth to $1M within one year by building structured operations, hiring a General Manager, and implementing scalable training programs. ☑ Managed COVID-19 drive-through testing site operations, hiring and training staff, ensuring compliance, and overseeing full site operations from launch to closure. ☑ Led operational setup, met franchise criteria and successfully facilitated transition of campground business to KOA, the nation’s largest network of campgrounds.

CEO requested that I join the company. I managed multimillion-dollar international accounts for this global water filtration manufacturer with later integration into Culligan’s global portfolio, including HSN, KX Technologies (Home Depot), and other retailers. I led key client relationships, developing robust account plans, securing long-term agreements, and ensuring business alignment with major retail clients. ☑ Drove 10x revenue growth ($500K to $5M) by deepening customer partnerships and delivering tailored solutions. ☑ Established KPI frameworks, consistently exceeding 90% quality and 90% on-time delivery targets through strategic project management and transparent communication. ☑ Created standardized pricing models, contracts, and RFP responses, ensuring profitability while aligning with manufacturing operations in China. ☑ Led executive business reviews, providing data-driven insights to reinforce customer loyalty and secure major agreements, including with Home Depot.