Christine Trogdon
Services
Experience

Experience

FC
FlexForward Consulting, LLC
Principal | Fractional L&D Leader | Contract Talent Strategy Partner
Apr 2024 - Present
Help small to mid-size companies scale people strategy through a practical, business-aligned approach to: * Learning & Talent Strategy * Change Management & Program Implementation * Performance Management & Leadership Development As an advisor and consultant, I partner with companies to design and implement talent initiatives aligned to business goals. My deep experience in Financial Institutions helps me span across industries, supporting companies in navigating growth, change, and capacity gaps in their internal teams. - Recent Engagement - Grifols - Led the design and delivery of a customized learning experience, "Finance for HR Professionals", as part of an enterprise change initiative.
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TD
Head of Learning Design and Development
Oct 2019 - Feb 2024
• Spearheaded innovative strategies to foster a culture of continuous learning, driving $1.6M in savings through targeted L&D initiatives. • Led a high-performing team aligning learning and change management with business objectives, enhancing customer performance and accelerating growth.
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TD
Senior Learning Consultant Manager
Feb 2015 - Sep 2019
• Led strategic planning and collaborated with Heads of Retail and Technology to develop talent and learning solutions, resulting in a 96% employee retention rate. • Implemented a centralized training portal and redesigned retail programs, achieving $1.5M in savings and a 30% cost reduction. • Enhanced customer satisfaction, contributing to a 17% reduction in fee complaints.
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TD Bank USA
Talent Management & Organizational Development Senior Manager
Sep 2010 - undefined NaN
• Led company-wide strategies to enhance talent and organizational effectiveness for 26,000 employees. • Strengthened talent and succession planning process, resulting in 25% increase in assessed employees and a 21% promotion rate of high-potential talent. Led an U.S. wide engagement survey, increasing participation by 12% and overall engagement by 16%. • Managed enterprise-wide performance management conversion and action planning.
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TD Bank USA
Learning Consultant for Corporate Business and Shared Services
Jun 2009 - Aug 2010
• Consulted with 10 senior business leaders in Operations, Technology, and Human Resources to enhance talent capability through blended training solutions. • Developed customized training programs tailored to meet specific business objectives. • Implemented innovative learning strategies to drive employee engagement and performance improvement.
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Wells Fargo (previously Wachovia Bank)
Senior Learning Manager of Learning Delivery and Deployment
Nov 2005 - May 2009
• Managed virtual team of managers, team leaders, and 60 facilitators delivering training from Connecticut to Florida to 3,000+ new hires and employees. • Developed and implemented business development and talent initiative training programs to enhance employee skills and performance. • Achieved significant increase in employee engagement and retention through personalized and impactful training sessions.
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Wells Fargo
Instruction Design and Development Manager
Nov 2003 - Oct 2005
• Led a virtual team of instructional designers and project managers across multiple states to develop various training products. • Collaborated with design group to prioritize and scope training projects aimed at enhancing talent capabilities.
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Wachovia
Design Services Team Leader
Feb 2000 - Oct 2003
• Consulted with senior leaders to prioritize and scope training projects, negotiating timelines, funding, and resources for the design team. • Developed strong partnerships with clients, identifying appropriate learning strategies based on audience and performance requirements. • Designed and implemented needs analysis plans, compiling assessment data to present training findings.
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Wachovia
Instructional Development Team Leader
Feb 1998 - undefined NaN
• Led a virtual team of 14 instructional designers and project managers in designing and developing training products. • Implemented innovative strategies to enhance training delivery methods and increase learner engagement. • Successfully managed multiple projects simultaneously, ensuring timely delivery and high-quality training materials.