Charles Vickers
Services
Experience

Experience

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CRVTech LLC
Founder & Fractional C-Suite Executive
Sep 2025 - Present
CRVTech provides fractional C-suite leadership to pre-seed through Series D startups and VC portfolio companies. The model: Executive-level product, quality, and delivery leadership on a part-time basis—typically 2-3 days per week. Companies get the strategic thinking and hands-on execution they need without the $300K+ full-time salary commitment. Core services: Fractional CPO: Product vision and strategy, customer discovery, roadmap development, team leadership, and go-to-market execution for companies building digital products. Fractional CQO: Quality strategy, WCAG 2.x accessibility compliance, AI-powered test automation, risk management, and product rescue for high-stakes launches. Fractional CDO: Tech operations setup (Jira, CI/CD), SDLC workflow design, delivery infrastructure, and team scaling for both onshore and offshore development. Engagement models include ongoing leadership (2-3 days/week), strategic advisory, sprint-based projects, and full C-suite packages combining all three roles. Serving startups in SaaS, healthtech, fintech, e-commerce, and martech.
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Publicis Groupe
Product Lead | Technology Director | QA
Sep 2019 - Sep 2025
At Publicis Groupe, my tenure as a product tech lead and technology director for Accessibility & QA is defined by championing a vision and strategy for more accessibility compliant products. Worked across multiple agencies: Rauxa, FKA, CRMOne, and Razorfish. Leveraging the very best practices of Data, Marketing, Product Development, Accessibility, Quality Assurance, and Agile methodologies. Our team’s commitment to quality has fostered an environment where product innovation and value intersects with reliability and viability ensuring our clients receive exceptional digital solutions. Leveraging a robust background in product management, I steer our collective efforts to exceed industry benchmarks. With a thoughtful collaborative approach and exceptional problem solving skills, I have empowered our team to embed quality as a core aspect of our product life cycle, contributing to the delivery of cutting-edge technology with unwavering quality and results.
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Valtech
Product Tech Director Quality Assurance
Mar 2014 - Aug 2019
Championed the implementation of a global Quality Assurance process leveraging both on-shore and off-shore resources Valtech's Product teams. Combining SDLC best practices from both Agile and Waterfall with cutting-edge tools to meet the rapid growth and demands of an exciting Digital Agency and a very diverse group of clients spanning from marketing and retail to E-comm and Pharma. Acting as the prime quality evangelist for "Shift Left" to our internal product teams, executive leadership, and customer base.
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Church Pension Group
Quality Assurance Group Leader
Oct 2011 - Feb 2014
Successfully implemented the process and controls for performing QA on client facing products and back-office applications within CPG. This included rapid build out of a QA team with a mixture of full-time and consultants while championing QA Best Practices to all corners of an ITIL driven, year round Audit culture, cyber security conscious organization.
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ATS - Altimate Technology Solutions
Technician/Sales Rep.
Jun 2004 - Jan 2005
Started as a Sales consultant promoting this new company. Provided such services as Web design, Computer Sales and Maintenance, Network Solutions, and Merchant services. This was a small start-up that I help get going with a long time business partner and friend.
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Scholastic
Quality Assurance Manager\Product Support Manager
Apr 2003 - Oct 2011
As a QA Manager, I was instrumental in bringing Scholastic's educational technology based products to meet high quality standards while working under aggressive deadlines and target point releases. In my Product Support Manager role, I worked very closely with all aspects of the Maintenance and Triage Support Force, which included Field Engineers, Help Desk, Technical Implementation Managers, and Customer Account Executives. As well as meeting directly with customers on site.
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Verizon Wireless
Sales Associate
Oct 2002 - Mar 2003
Helped customers with the selection and activation of new phones and service contracts. Provide low level tech support for cell phones to walk-in customers. Headed a team of QA testers as lead tester. Assured quality in the coordination and arrangement of Verizon's web-based customer activation tool. Assigned each unit's hardware and software a passing of failing status based on Verizon's QA guidelines.