Strategic thought leader to business partners to provide structure, transparency, and decision making across key business initiatives. Provides program management of fiscal year planning across Commercial Strategy, FP&A, and Commercial Finance. Program Management of Commercial Finance, Deal Desk involvement in CLM. Ensures Business Readiness for the Commercial Team for the implementation of a CLM.

Field Operations Leader establishing ROB for global sales operations and cross business functions. Own and manage Business Capability roadmaps for Sales Stack, Sales Process, Data Quality, and Business Functions: Sales and Demand Gen practices. Responsible for establishing business maturity and SteerCo, MBR/QBR/Annual Planning/OKRs/Priorities, with Executive Leadership, as well as, Capability and Resource Planning.

Strategic driver for Global Incentive Compensation Policy enablement for sales partners through multichannel learning and business partner relationships. Policy lead for employee events and customer service group, focused business needs. POLICY MANAGER: Wrote key policies for sales concerning employee events and specific go-to-growth proposals for Customer Service Group business partners. Operations to support first-line managers and compensation plan guidance. POLICY ENABLEMENT STRATEGY: Led the Global Incentive Compensation Policy strategy to drive sales performance by promoting consistent, relatable, and transparent policy guidance, resulting in customer success outcomes. Multichannel delivery of key policy content led by “Day in the Life” philosophy and user experience-focused improvements.

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. Consistently recognized as one of 'the Best Consulting Firms to work for' by Consulting Magazine, Slalom delivers award-winning solutions in areas such as organizational effectiveness, business intelligence, mobility, and cloud through a national network of local offices across 30 cities worldwide.

As the Consultant Alignment Lead, CAL, my primary focus is on aligning consultants to client opportunities with emphasis on capability and skill matching while maintaining Slalom core values by ensuring consultant pursuits, passions, and growth plans are in tact and matched to client delivery. As a practice leader in Business Advisory Services I also manage practice operations: utilization targets, bench trends, margin, hiring/recruiting as it relates to pipeline and forecasting, retention, talent management, performance management, and operating model for efficiently managing our business. I also manage a team of consultants across various capabilities and industries.

Program Manager — Retail, Color IQ Expansion Program Program Manager to expand the Color IQ program to include concealer matching, lip product matching, better saving (and retrieval) of her skintone shade from BI; improving the in-store experience, drive sales, create a consultative experience that the client loves and trusts, and provide data that will help further understand client behavior. Project Manager — Pro-Bono, Non-Profit SharePoint Online Foundation Implementation Project Manager for the design and implementation of a SharePoint Online solution within Microsoft’s cloud-based Office 365 platform to provide a number of key business functions, including File Sharing & Document Management, Collaboration Services, and Basic Intranet/Content Publishing functionality. Program Manager — Retail, Global FP&A - Marketplaces Analytics Program Managed large scale FP&A program to deliver signal detection and predictive modeling via a custom front end and SAP HANA.

Project Manager, Enabling Functions - IT, Legal Systems Data Retention Policy Strategy • Project Manager for the solution team tasked with developing the overall strategy at a large retail company to define an overall legal policy for data retention which would drive the implementation of an appropriate process globally across all data sources, sites and entities. • Developed project plan to lead the team through discovery, analysis, and roadmap creation through clearly defined quality gates and deliverables. • Defined a consolidated and integrated strategy considering all aspects of the data retention policy. • Successfully managed the solution team to take a multiple, serial tracked process with isolated decisions on strategy and technology solutions to define one strategy with shared objectives and behaviors, parallel work streams based on defined roadmap, with a consistent approach and decision making across all project work steams. • Developed key artifacts for solution definition resulting in quick implementation including current state, proposed state processes, policy documentation, gap analysis, project charter, roadmap, consolidated program plan, resource plan, transition plan, and governance model.

Corporate Communications SharePoint and CMS PM • External Corporate site redesign using Drupal platform and responsive design • Internal Portal Management and Redesign • Digital Publishing Internal Communications for Corporate Brand Strategy rollout • Social Networking Technical Lead with focus on SharePoint • Internal and External facing communications publisher • SharePoint Management / HTML Producer • Corporate Communications Technical Liaison on various media platforms

SharePoint Project Manager, Retail, Merchandising Systems • Project Manager for SharePoint solution in source migration project • Developed project plan and schedule around the assessment of an existing SharePoint 2007 solution hosted externally for bringing in-house to client • Assembled team to communicate project scope, roles and responsibilities and approach • Facilitated assessment of existing content in MOSS targeted for migration, security and site hierarchy implementation in MOSS, and user management for correct translation to internal AD accounts and to external AD accounts • Coordinated networking, Intel, security tasks to build out new SharePoint environment • Secured licenses for SharePoint Server and third party tools to keep existing functionality intact • Defined communication plan to internal and external users around migration effort • Brokered Support Model with existing support teams as well as defined and introduced the role of the Power User • Implemented Test Approach for validating data and facilitated user acceptance testing • Determined new site architecture for segregating content to specific permission groups • Managed budget and resource reporting • Responsible for weekly engagements to track issues, mitigate risk, and reporting on progress

Web Marketing Program Manager – Wireless Industry • Program Manager for a major wireless service provider in their Digital Retail – Retail Portal & Video Wall space. Manages campaigns within the Digital Retail program for all device launches, offers, and brand impacts with respect to planning: to support overall marketing window goals, creation of comprehensive project schedules, set up and participation in agency briefings, wireframe and creative reviews, leadership status reporting, management of risks and issues. • Project Manager for a major wireless service provider in their Web Marketing group. Project managed multiple high profile campaigns through four (4) marketing windows for five (5) web interactive workstream(s), and eight (8) product launches. Represented interests of the Web Marketing organization across business stakeholders and enterprise project teams including Product Development, Advertising, Legal, Localization, Social Media, and Personalization. Developed relationships to efficiently manage agency partners on expectations, schedule of deliverables, role description and responsibilities, resulting in increased clarity, decreased daily inefficiencies due to role confusion and higher commitment to meeting client needs by agency partners.

The roll out and adoption of the first foundation wide grant and contract management system using Microsoft Dynamics CRM.

SharePoint enablement for renowned Seattle based non-profit organization that focuses on a limited set of global problems to help harness advances to benefit people who need them most. No matter where they live, all lives have equal value.

Software plus Services (S+S) Product Manager for World Wide Licensing and Pricing (WWLP) at Microsoft. Managed the pathfinder release for the first wave of new infrastructure to support online services within Volume Licensing, heavily engaged in setting up best practices and standards for project management methodologies, and was key participant in laying the foundation for the S+S Strategy with VL systems.

- Performed and managed Run Management activities for SBC production support between the ROCs and OEM IT including weekly reviews, escalations, and communication with cross teams and management - Managing the implementation of ~25 distributors (existing and new) onto SOMT - Led NQR UAT through planning, script writing, execution, and sign off with business stakeholders. Also wrote scripts and tested. Managed SBC through BVT. - Documented the On-Boarding Process and Procedures for new and existing distributors onto SOMT and transitioned process to the ROCs

- IT Business Systems Analyst for entire organization primarily focused on LiveSecurity Product Releases and Sales, Marketing, and Support initiatives - Led organization in implementing a Program Management Office to manage projects within department and at the executive level - Documented and Implemented project methodology best practices across entire organization for IT department - Brokered and wrote technical specification for cross company systems integration - Presented executive reviews for company strategic initiatives, including CMS, Lead Management and Electronic Licensing - Wore QA Manager hat for high priority releases, documenting test plans, test cases, and execution - Managed capital expense projects including budget, vendor resources, and schedule - Lead Analyst/IT Program Manager for Agile Methodology project for partnership with Citrix

Project Manager: 12/04 – 02/05 Microsoft Online Partner Group, Next Gen Portal Site Design/Information Architecture Project Program Manager/Functional Analyst: 03/04 – 12/04 Microsoft for Partners Portal (MfP and NGP) & Content Management System (CMS) Systems Analyst: 09/03 – 03/04 Microsoft Specialized Marketing Solutions – Data Warehousing

- Initiated, planned, implemented, and concluded successful projects by reconciling various organization needs, including resource plans, schedules, budgets, change management, and risk management. - Managed complex projects according to the IT Project Management Framework. Average duration 6 – 8 months per project, with a yearly budget of over $1 million. - Negotiated system interfaces across dependent applications by implementing solutions for various products including North American CDA Business Solution (Rogers’ AT&T Wireless - Canada), CDA/WorldView Combined Volume Discount (mmO2 – UK), and Discount Tracker 2.2 (AWS). - Demonstrated keen understanding of the dynamics surrounding outsourcing (TCS of India) by creatively applying existing project management methodologies to produce Statement of Work and project planning packages to meet the needs of senior management.