• Help founders diagnose why feature delivery slows as systems scale — and whether a rewrite is actually the answer • Specialize in architectural decisions that get expensive when you get them wrong — coupling, technical debt, and knowing what not to build • Guide founders on AI-assisted development governance — moving fast without hidden complexity becoming a ceiling on growth

Brought in to stabilize an underperforming POS SaaS platform and rebuild an engineering org that was struggling to meet commitments. Drove platform modernization, organizational growth, and product evolution that enabled triple revenue growth and enterprise scalability. 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 & 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 • Collaborated with exec team on tech and product strategy, contributing to 3x growth in recurring revenue ($19M → $63M) • Doubled live customer locations from <10K to 26K+; positioned for 30K+ within 2 years • Enabled Tier 1 enterprise adoption through sustained reliability, scalability, and team accountability 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 & 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 • Led multi-year shift from a monolith to a microservices-based, serverless AWS architecture • Reduced COGS by 25% through architectural refactoring and cloud optimization • Rolled out CI/CD, automated testing, and live-site reliability engineering, dropping production support load from 40% to under 5% • Integrated AI-assisted dev tools to boost code quality and developer throughput 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗦𝗰𝗮𝗹𝗲 & 𝗖𝘂𝗹𝘁𝘂𝗿𝗲 • Scaled engineering org from ~40 to 160+ engineers across 14 scrum teams and 3 QA teams • Introduced technical career ladders and a dedicated architecture track to improve retention and mobility • Drove DEI efforts: one-third of engineering leadership now female • Led Agile transformation that boosted eNPS and lowered attrition

Led global architecture and mobile platform integration for high-scale transit systems across the U.S., U.K., Australia, and India. Focused on unifying architectural direction and accelerating delivery of mobile-first solutions for fare and ticketing modernization. • Created a global architecture framework to unify design patterns, technology standards, and reusable interfaces across regional teams • Directed the integration of mobile fare systems (Ventra, LA Metro, New York Transit, WMATA) with Cubic’s enterprise back-office platforms • Delivered consistent, productized REST API interfaces that enabled faster mobile-to-back-office integration while preserving local customization • Designed and implemented virtual transit card functionality within mobile wallets, driving adoption and improving rider experience • Built and led a cross-functional architecture team across four continents, improving delivery alignment and engineering consistency across time zones 𝗖𝗼𝗿𝗲 𝗳𝗼𝗰𝘂𝘀: Scalable transit tech architecture, API design, mobile enablement, international team leadership

(Promoted through architecture and development leadership roles) Led architecture and engineering for the Active Works SaaS platform, which processed over $400M in payments and 5M+ transactions annually. Focused on building scalable systems and reusable frameworks to support multiple markets and high-volume consumer engagement. • Directed the Application Architecture team and led engineering for key modules including Order Management and Active Checkout • Delivered Active Checkout — a scalable, reusable platform for checkout, payment, and confirmation — accelerating product launch timelines and reducing implementation cost across business units • Standardized architecture patterns across business units during a period of rapid platform expansion • Introduced Agile/Scrum delivery practices to improve team velocity, predictability, and cross-functional alignment • Collaborated with product and engineering leaders to balance customizability with platform stability and reusability 𝗖𝗼𝗿𝗲 𝗳𝗼𝗰𝘂𝘀: SaaS architecture, payment systems, order management, checkout flows, Agile delivery, multi-market scalability

Progressively advanced through hands-on architecture and engineering roles focused on enterprise-scale data and analytics systems.