Translate customer needs into actionable engineering plans by utilizing my deep expertise in clinical data, healthcare operations and data science to effectively communicate and build credibility with thought leaders and domain expert customers. Develop AI models and other product features in collaboration with data engineering and platform teams to deliver value to customers during key milestones in the sales cycle. Designed and coded pilot product implementations for customers with clinician-in-the-loop AI use cases that increased clinician productivity 3x. Developed new sales demo application that showcases value of the AI models and platform to through the use of a user friendly experience and interface, increasing funnel engagement by 200%

Created new data products and associated strategies with a focus on leveraging data and AI to solve healthcare operations problems, working closely with cross-functional stakeholders from initial concept to go-to-market. Utilized expertise in data governance and data management to create new business opportunities and product features for existing product lines. Built a full stack conversational agent prototype, to allow providers to more efficiently and accurately submit prior authorization documentation with 4x approval rates in a quarter of the time. Developed a model to match patients to clinical trials using both structured and unstructured data, leveraging a custom LLM model and FHIR, mCODE standards, resulting in faster, more accurate screening with less effort needed upon enrollment into the study. Coded a claims analysis engine and ROI calculations to automate regular reporting, cutting time required by 90%. Programmed automation of business-case and ROI analyses to accelerate data driven decision making around new business opportunities.

Built and grew a clinical data science team that sat at the intersection of design, user research and engineering teams. Developed provider tools and patient products to ‘proof of concept’ and for use in new business lines. Acted as the expert in data science and healthcare data, providing templates for queries, analyses and algorithms related to FHIR resources, clinical and claims data. Programmed an automated system for business case analytics that increased capacity for studies by 300% and cut the need for data scientist time by 75%. Developed 2 prototypes that demonstrate the use of data visualization and algorithms in supporting providers in patient care, currently being adapted for the Anthem Experience Center Designed and implemented ETL pipeline and QA protocols for two hackathons. provided sample code and data dictionaries along with a lecture on clinical data.

Led 5 Care Management teams co-located with Medi-Cal managed care health insurance plans. Responsible for data analysis and reporting to external and internal stakeholders. Participate in redefining metric tracking, analysis and reporting. Design and implement new programs. Participate in regional workgroups around special interests including maternal mental health, outcomes reporting, and integrated health care.

Created and implemented strategic vision for patient care team. Built patient care team from ground up, developing a repeatable template for scale. Implemented patient care protocols that led to 90% retention of members who had three or more interactions with either the platform or the care advocates. Defined requirements for internal software products that increased patient care team capacity 200%. Developed chatbot solution to conduct biopsychosocial evaluations that increased first time engagement 2x and cut intake time by 66%. Designed and executed user outreach campaign that had a 75% success rate in sustaining user engagement.

Launched and led ongoing mobile program for depression and anxiety including all content and team building. Managed and hired a team of therapists to conduct tele-therapy sessions and assist with iterating on weekly interactive content Collaborated with product management to define use cases and requirements that delivered content and user assignment to appropriate programs Developed a business case to expand into an adjacent patient vertical based on knowledge of clinical research linking depression and anxiety with clinical outcomes for cardiometabolic conditions and ROI.

First full time clinician hire at a digital mental health startup. Designed and built coaching program from initial concept to fully implemented services, including hiring, training, and managing a 14 person team. Launched company’s first tele-psychotherapy service, including hiring and user acquisition. Developed all psychological content and protocols within app, coaching and tele-therapy services. Served as product management's clinical voice in developing novel in-app interventions grounded in evidence based practice and current standards of care. Proposed company pivot, which was adopted by leadership for execution.

Built and managed a private psychotherapy practice with four employees. Created brand platform, and managed all business operations, including marketing, patient acquisition, strategic partnerships with other treating physicians and psychiatrists, staff recruitment/hiring and insurance billing.

Designed and implemented (including sourcing talent) several new programs for cancer survivorship, including groups aimed at couples, caregivers, ovarian cancer, and hereditary cancer. Created workflows and protocols to improve therapy program offering - improved number of completed sessions, and increased utilization of volunteer resources.

Provided assessments, individual CBT, and psycho-education group facilitation for a multidisciplinary pain clinic. Developed curriculum on behavior change, and sex and chronic illness, for the program. Designed, implemented and maintained patient outcomes research project.

Led psychological support at a 7-doctor, 2 nurse practitioner primary care clinic with 300 patients per week.